Customer Relationship Officer

job context in short paragraph 2-3 line The Customer Relationship Officer at WeTechHub is responsible for maintaining customer relationships through inbound and outbound calls, conducting surveys, and providing accurate information and quality customer service. The role also involves recording client feedback in the CRM system and ensuring customer satisfaction.

Make daily inbound and outbound calls to candidates. Conduct survey calls and ensure quality customer service. Provide accurate, valid, and complete information using the appropriate procedures and tools. Enter client feedback into the Customer Relationship Management (CRM) system.

- Must be between 20 and 32 years of age. - Minimum HSC or equivalent educational qualification. - Strong Bengali communication and listening skills. - Basic computer operating skills. - Ability to handle inbound and outbound calls professionally. - Confidence in customer service and client communication. - Both freshers and experienced candidates are eligible to apply.

Opportunity for both freshers and experienced candidates. Full-time and part-time work opportunities. Opportunity to develop communication and interpersonal skills. Practical experience in customer service and client relationship management. Opportunity to gain experience using CRM systems. Development of problem-solving and customer-handling skills. Opportunity to build professional experience in a corporate office environment. Opportunity to improve computer and data-entry skills.