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Salesforce Administrator
Remote @JobBee Global Private Limited posted 1 week ago in Sales Shortlist Email JobJob Detail
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Job ID 79859
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Salary Negotiable
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Career Level Entry Level
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Gender Both
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Industry Hospitality/ Travel/ Tourism
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Qualifications Degree Bachelor
Job Description
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants.
How you’ll add value:
- Handle incoming support requests: manage tickets, root-cause analysis, communication, and quick wins; escalate appropriately and document solutions.
- Support Salesforce CPQ: assist with product/catalog updates, price rules, discounting logic, quote templates, approvals, troubleshooting, partnering with senior admins/engineers for complex changes.
- Administer core platform setup and governance: org health checks, release readiness, Sandbox management, and completion of day-to-day tasks to keep the org and its users operational
- Own user and access management: user provisioning/deprovisioning, roles, profiles, permission sets, public groups, OWD, and sharing rules; maintain a least-privilege model.
- Implement and maintain declarative configuration: fields, objects, page layouts, record types, Lightning apps, dynamic visibility, flows, validation rules, assignment rules, approval processes.
- Drive data quality: deduplication, data imports/updates (Data Loader/Import Wizard), validation and governance, backup/restore coordination, and health dashboards.
- Ensure security and compliance: apply platform security best practices, monitor session/login policies, and partner with IT/Sec on policies.
- Participate in Agile delivery: refinement, planning, standups, reviews; provide clear estimates, surface risks, and meet acceptance criteria.
- Maintain documentation and training: update admin runbooks, change logs, and “how-to” guides; deliver concise user enablement and release notes to drive adoption.
- Partner cross-functionally: gather feedback and customer insights, align individual work to team priorities, and coordinate with developers and data/integration teams
What you’ll need to be successful in this role:
- 2–5 years of Salesforce administration experience with strong hands-on configuration across Sales Cloud (Service/Experience Cloud exposure a plus); bachelor’s degree.
- Strong written and verbal communication skills in English and Spanish, including the ability to engage in clear, effective written communication with customers and collaborate thoughtfully with internal stakeholders.
- Solid platform skills: user/access management, sharing/security model, Flow automation, validation rules, approval processes
- CPQ familiarity: experience supporting Salesforce CPQ or similar (e.g., product/rule maintenance, quote template tweaks, approvals), with desire to deepen expertise.
- Data stewardship: imports/exports, deduplication, data quality KPIs, and basic data governance practices.
- DevOps hygiene: Sandbox usage, change control, and release readiness; Git/Copado exposure is a plus.
- Certifications: Salesforce Administrator strongly preferred; Advanced Administrator and/or CPQ Specialist a plus.
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